The real benefits of cloud are being squelched by ERP SaaS providers who offer services with per-user fees. The cloud is supposed to provide for limitless users, but most vendors are pocketing the benefits of the cloud and passing costs to customers though per user fees.
Three Common Limitations of User-Based Fees
Limit 1: Manual Processes
The...
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The recent outage at NetSuite reported by CRN includes a quote from Steve Jones, CEO of Explore Consulting (a NetSuite advocate), “occasional minor outages are just part of the reality of cloud computing today.”
This comment got us thinking, “What are the SLAs offered by some cloud providers?”
Keeping your ERP Application Running
Make sure you...
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Software-as-a-Service (SaaS) allows customers to purchase software and services on-demand. SaaS differs from traditional software deployments where customers typically purchase a software license which they can deploy according to their needs (on a server, in a private cloud, on an external cloud, etc.)
Software-At-Your-Service is a flexible software licensing and deployment model that allows customers...
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