Posts Tagged ‘ service credit ’

NetSuite Outage and Cloud Service SLAs

April 28, 2010
By djohnson

The recent outage at NetSuite reported by CRN includes a quote from Steve Jones, CEO of Explore Consulting (a NetSuite advocate), “occasional minor outages are just part of the reality of cloud computing today.” This comment got us thinking, “What are the SLAs offered by some cloud providers?” Keeping your ERP Application Running Make...
Read more »

Tags: , , , , ,
Posted in Cloud, SaaS | 4 Comments »