The recent Intuit outage (reported by Mark Hachman in PC Magazine) has raised some skepticism about the viability and future of cloud-based software and services. Coming off the heels of NetSuite’s outage in April and the recent Sage outage, it got us thinking more about what enterprises fundamentally need to do to keep their...
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The recent outage at NetSuite reported by CRN includes a quote from Steve Jones, CEO of Explore Consulting (a NetSuite advocate), “occasional minor outages are just part of the reality of cloud computing today.” This comment got us thinking, “What are the SLAs offered by some cloud providers?” Keeping your ERP Application Running Make...
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