Posts Tagged ‘ sla ’

Network and Application Performance in Cloud

April 24, 2013
By guest blogger - Matt Smith
Network and Application Performance in Cloud

The word “network” is thrown around by some people without proper regard for what’s involved when cloud computing/technology is brought into the picture. As Techtarget.com puts it “As enterprises construct more complicated cloud computing environments, networking also becomes more complicated. The challenges of traditional networking only increase with ‘private’ cloud, ‘public’ cloud and ‘hybrid’...
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Posted in Cloud | 2 Comments »

Preparing for a Cloud Outage when running SaaS

August 22, 2012
By djohnson
Preparing for a Cloud Outage when running SaaS

Recent Salesforce.com issues reported by Chris Kanaracus in PC World caused me to think about business continuity processes in a cloud deployment scenario. A single service outage does not change my opinion of the cloud. The cloud is good. It reduces the cost of delivering software and provides companies with the ability to rapidly...
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Posted in Cloud, SaaS | No Comments »

Cloud service outages and deployment options

June 23, 2010
By manchester
Cloud service outages and deployment options

The recent Intuit outage (reported by Mark Hachman in PC Magazine) has raised some skepticism about the viability and future of cloud-based software and services. Coming off the heels of NetSuite’s outage in April and the recent Sage outage, it got us thinking more about what enterprises fundamentally need to do to keep their...
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Posted in Accounting & ERP Software, Cloud, SaaS | No Comments »

NetSuite Outage and Cloud Service SLAs

April 28, 2010
By djohnson

The recent outage at NetSuite reported by CRN includes a quote from Steve Jones, CEO of Explore Consulting (a NetSuite advocate), “occasional minor outages are just part of the reality of cloud computing today.” This comment got us thinking, “What are the SLAs offered by some cloud providers?” Keeping your ERP Application Running Make...
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Posted in Cloud, SaaS | 4 Comments »